⭐ Why choose Tradaka?

Tradaka selects for you brands with the best quality-price ratio and makes sure that they meet the criteria of quality of service and delivery. With a customer service managed internally and contacts who know our products, Tradaka advises you and helps you with your orders! We also offer 24/7 chat support, as well as thousands of advice sheets on the site to help you make the best possible choice. What's more, delivery is free anywhere in mainland France from the minimum purchase indicated. Don't hesitate, choose Tradaka.com, your online wholesaler.

⭐ Who is TRADAKA designed for?

TRADAKA is your online reference site for individuals and professionals.

Our site is aimed at private individuals, offering single delivery of all our products and a delivery solution with chronopost tracking.

It is also aimed at professionals by offering negotiated rates for volume purchases. We also provide you with an invoice indicating the prices before and after tax. All this with, again, a fast delivery and Chronopost follow-up.

⭐ What types of products are available on Tradaka?

On tradaka.com you will find thousands of different products. From small appliances to high-tech, from pet supplies to clothes, or from kitchen to cleaning products, we are here to offer you a very wide range of quality products at the best price thanks to your Tradaka supplier! Do not hesitate to contact us for any particular request.

⭐ Does Tradaka offer a secure payment solution?

Tradaka allows you to pay online via credit card, bank transfer or via Paypal. The payment is fully secured and you can follow your order by email.

⭐ Does Tradaka deliver in Europe ?

Tradaka.com delivers everywhere in Europe. The delivery is free of charge from the minimum purchase indicated on the product sheet.

⭐ - What is the TRADAKA returns policy ?

As stated in the regulations of the Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF), for your online purchases, you have 14 days to change your mind. We will offer you a refund or a credit note for the product.

To do so, please contact us by email at: tradcontact@tradaka.com and send us :

- The 9-letter order number;

- The purchase invoice;

- Pictures to illustrate the problem.

Our customer service team will respond within 48 hours to provide you with a solution.

We don't compromise on customer satisfaction! We will do everything we can to ensure that you are delighted with your shopping experience.

⭐ - What is the TRADAKA delivery policy?

Thanks to our logistic strategy, TRADAKA offers you a secure delivery thanks to the Chrono13 service which offers you a delivery the next day before 1pm for any order placed before 1pm and once your payment is validated.

We also attach great importance to the quality of your packaging and adapt the package to your order as best as possible, in robust and reliable packaging.

⭐ - How to contact TRADAKA?

You can reach us by various means which are:

- By online chat where a customer service person will answer your question as soon as possible.

- By e-mail to: tradcontact@tradaka.com

- By telephone on 01 57 42 11 89 to speak to our advisors.

⭐ - How can I access my invoices and credit notes ?

Thanks to your customer account on the site, you have access to all your documents including your invoices and credit notes. You will also have access to your order tracking and all your personal details, email and postal addresses, to modify them as you wish.

⭐ - How can I track my order?

Thanks to your customer account on the site, you have access to all your documents including your invoices and credit notes. You will also have access to your order tracking and all your personal details, email and postal addresses, to modify them as you wish.